RescuePress provides specialist emergency response for business-critical WordPress websites.
When your site is down, hacked, corrupted, or behaving unpredictably, the goal is simple:
Diagnose. Stabilise. Recover. Prevent.
Fast.
We focus on resolution. Not patchwork fixes, not temporary workarounds, and not surface-level clean-ups.
A base fee of £375 to cover immediate response, diagnosis and up to three hours of labour to rectify the issue and prevent recurrence.
Should any additional labour be required, this will be advised in advance for your agreement and provided at our standard rate of £75 per hour.
We never overcharge our clients, and in the unlikely event we are unable to resolve the issue, you don’t pay.
RescuePress deals with serious WordPress issues, including:
If it’s business-critical, we treat it as such.
We understand that time is of the essence when a business reliant on its digital infrastructure faces an issue.
Our process is swift, efficient, and backed up with over 17 years of hands-on experience.
Once instructed, we begin investigation immediately.
No ticket queues. No hand-offs. No waiting days for escalation. Just quick access to expertise.
We identify the root cause, not just the visible symptom.
You’ll receive clear communication about what has happened and what is required.
We prioritise restoring functionality quickly and safely.
The objective is not just to bring the site back online, but to ensure it stays online, too.
We endeavour to respond to all callback requests within 2 business hours. If your query is an emergency, please call 0844 995 1337.
Our standard hours of operation are Monday to Friday, 10:00AM to 6:00PM (GMT). Out of hours services are available at additional cost.